A witness to National Grid’s social responsibility The challenge In October 2012, Superstorm Sandy struck the East Coast of the United States – one of the worst natural disasters ever to hit the region. In the aftermath, National Grid wanted to commemorate its employees’ incredible commitment to...
A fresh employee app, with powerful features The challenge Global seafood business, Seafresh Group, pride themselves on doing the right thing for their customers, business, communities, industry, and of course, their people. Since it launched in 2020, their new employee app, C-Fresh, has become a trusted channel...
New onboarding portal for a new brand The challenge When Cadent Gas formally separated from National Grid, their new identity needed to be more than just a name. As operations and people transitioned into working in the new Cadent way, the company needed a resource for new...
Innovating with Vodafone virtual reality The challenge The Director of Customer Service and Operations at Vodafone was set to present the company’s new digital strategy to a room of 80 senior colleagues. With a brief to propose something different to another PowerPoint presentation, it was down to...
Digital channel for hard-to-reach customers The challenge Biffa, the nation’s leading waste management business, needed an innovative way to connect with its diverse, UK-wide SME (small and medium enterprises) customer base. We proposed a brand-new digital channel of a stylish magazine that would capture the attention of...